Privacy Policy

Effective Date: August 20, 2025

Thank you for visiting https://centerandspring.com (the “Website”). Your privacy is important to us. This Privacy Policy (the “Policy”) explains how Center & Spring (“Company,” “we,” “our,” or “us”) collects, uses, maintains, and discloses information about you when you use our Website, services, products, features, and communications (collectively, the “Services”).

This Policy applies to information we collect directly from you, automatically when you interact with the Services, and through communications such as email, SMS, and phone calls. By using our Services, you agree to the practices described in this Policy. If you do not agree, please discontinue use of the Services.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing/shipping details, payment information, and other details provided when you purchase a product, sign up for updates, or communicate with us.

Usage Information: Data on how you use our Website, such as pages visited, device/browser information, IP address, and interactions with forms or content.

Communications Data: Records of your inquiries, bookings, emails, phone calls, SMS messages, and other interactions with our team.

How We Use Your Information

We may use the information we collect to:

Provide and improve our Services, including order processing, appointment scheduling, and customer support.

Communicate with you about orders, appointments, events, promotions, or updates.

Process payments and manage billing.

Send you SMS and email reminders, confirmations, and service-related notifications if you opt in.

Comply with applicable laws and regulations.

SMS & Communications Policy

By providing your mobile phone number and opting in, you consent to receive SMS messages, phone calls, and/or emails from Center & Spring regarding your appointments, orders, account updates, and occasional promotions.

Opt-In Process: You may opt in by submitting your phone number through our Website forms, online checkout, or by explicitly requesting SMS updates from us.

Message Frequency: Message frequency may vary depending on your interactions with our Services.

Message & Data Rates: Standard message and data rates may apply from your carrier.

Opt-Out Instructions: You may opt out of SMS communications at any time by replying STOP to any message. To receive assistance, reply HELP.

Carrier Liability: Carriers are not liable for delayed or undelivered messages.

Age Restriction: SMS messaging is intended for users 18 years or older.

We do not sell, rent, or share your phone number with third parties for marketing purposes.

How We Share Information

We do not sell or rent your personal information. We may share limited information with trusted third-party service providers who perform functions on our behalf (e.g., payment processors, shipping carriers, communication platforms). These providers are contractually obligated to protect your information and may only use it to support our Services.

Cookies & Tracking

Our Website may use cookies, pixels, and similar technologies to enhance user experience, analyze usage, and deliver relevant content. You may disable cookies in your browser settings, but some features may not function properly.

Data Security

We use industry-standard safeguards to protect your personal information. While no method is completely secure, we take reasonable steps to reduce the risk of unauthorized access, disclosure, or misuse.

Your Rights

You may:

Access, correct, or delete your personal information by contacting us.

Opt out of promotional communications at any time (email unsubscribe links or SMS STOP).

Request details about how we use and store your information.

Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we may have done so, please contact us so we can delete the information.

Updates to This Policy

We may revise this Policy from time to time. Updates will be posted on this page with a new effective date. If material changes are made, we may also notify you by email, SMS, or a notice on the Website.

Terms & Conditions

Use of our Services is also governed by our Terms & Conditions. Please review them for more information about your responsibilities and limitations of liability.

Contact Information

If you have any questions about this Policy or your data, you may contact us at:

Center & Spring

PO Box 558

Southport, CT 06890

Email: [email protected]

Phone: (475) 203-3111